Privacy Policy

Last Updated: August 9, 2026

At Delight Crunch, we respect your privacy and are committed to protecting the information you provide when you visit our website, place an order, or contact us.

This Privacy Policy explains what information we may collect, how we use it, and how we protect it.

1. Information We Collect

When you place an order or contact us, we may collect information such as:

• Your name

• Delivery address

• Phone number

• Email address

• Order details

• Payment or transaction information

• Information you provide when contacting customer support

We may also collect certain technical information about your use of our website, such as browser, device, and website usage information, depending on the technologies and services used on our website.

2. How We Use Your Information

We may use your information to:

• Process and confirm your orders

• Arrange delivery of your products

• Contact you regarding your order

• Process the Rs. 200 advance shipping confirmation fee

• Provide customer support

• Handle returns, replacements, or order-related complaints

• Improve our website and products

• Prevent fraud or misuse

• Comply with applicable legal requirements

3. Payment Information

For Cash on Delivery orders, we may collect information necessary to confirm your order and process the required Rs. 200 advance shipping confirmation fee.

If you make a payment through a third-party payment provider, your payment information may be processed by that provider according to its own privacy policy and security practices.

Delight Crunch does not need to store your complete payment card or banking credentials when payment processing is handled by a third-party payment provider.

4. Sharing Your Information

We do not sell your personal information.

We may share necessary information with trusted service providers when required to provide our services, including:

• Courier and delivery companies

• Payment service providers

• Website and hosting providers

• Technical service providers

• Customer-support providers

We only share information that is reasonably necessary for the relevant service or business purpose.

5. Cookies

Our website may use cookies and similar technologies to help operate the website, remember preferences, understand website usage, and improve your shopping experience.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

6. Data Security

We take reasonable steps to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

However, no online system or method of electronic transmission can be guaranteed to be completely secure.

7. Your Information Choices

Depending on applicable law, you may have rights regarding your personal information, including requesting access to or correction of certain information we hold about you.

If you have concerns about how your information is being collected or used, please contact us.

8. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information to them.

9. Children's Privacy

Our website is not intentionally designed to collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can review the matter.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in our business, website, services, or applicable requirements.

Any changes will be posted on this page with an updated date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us.

Delight Crunch
Address: D-Type Colony, Faisalabad, Punjab, Pakistan
Email: delightcrunch01@gmail.com
Phone: +92 322 4860194

Delight Crunch — Nature’s Goodness, Anytime.